Get in Touch
We're here to answer questions about our heritage experiences and help you choose the right tour.
Contact Information
Office Address
127 Macquarie Street
Sydney NSW 2000
Australia
Office Hours
Monday to Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Australian Eastern Standard Time
Response Time
We typically respond to inquiries within one business day. During peak booking periods, response times may extend to two business days.
Our Location
Our office is located in Sydney's historic Macquarie Street precinct, surrounded by some of the heritage buildings we explore during our tours. Street parking is limited; we recommend public transport. Circular Quay Station is a seven-minute walk.
Common Questions
What should I bring on a tour?
Comfortable walking shoes are essential. We recommend a water bottle, sun protection, and weather-appropriate clothing. Tours proceed in light rain.
Are tours suitable for children?
Our tours are designed for adults and focus on detailed historical interpretation. We recommend participants be at least 16 years old to fully engage with the content.
How physically demanding are the tours?
Most tours involve 2-3 kilometers of walking at a leisurely pace with frequent stops. Colonial Architecture and Federation Era tours include some stairs. We're happy to discuss specific accessibility needs.
Can I book a private tour?
Yes. Private tours for groups of 4-15 people can be arranged. Contact us to discuss scheduling and pricing.
What is your cancellation policy?
Full refund if cancelled at least 48 hours before the scheduled tour. Cancellations within 48 hours receive a 50% refund. No refunds for cancellations within 24 hours or no-shows.
Do you offer tours in other cities?
Currently our regular tours operate in Sydney and Melbourne. We occasionally run special tours in other heritage-rich cities. Subscribe to our email updates to hear about these opportunities.